CUSTOMER SERVICE HOURS & CONTACT INFORMATION
All orders placed online:
Toll Free: 1 (888) 881-4700
Local: 1 (561) 483-8040
Fax lines are open 24 hours: 1 (561) 451-8599
Available Monday through Friday from 8:30 am through 4:30 pm Eastern Standard Time.
Payment Methods
We accept Discover, MasterCard, Visa, American Express (Additional fees may apply), Checkout by Amazon and PayPal. Net 30 Day Terms with approved credit, click here for credit application.Prices
Prices and terms are subject to change.Minimum Orders
Minimum Order of $100 or More.Quotes
American Hospitality Supply strives to help you and meet your custom needs. In order to insure the best prices, each quote request is carefully reviewed. When the quote is accepted that means it has been approved and follows the qualifications listed, which may take up to 24 hours. American Hospitality Supply cannot be held responsible for any discrepancies overlooked during the customers' request process.Shipping
Most orders ship directly from the manufacturer within 48-72 hours.Cancellations
Please email customer service at [email protected] to make arrangements if you are cancelling an order. If product has shipped we may not be able to complete your cancellation request.Return Policy
We are a wholesale distribution company and are different than a retail company as we do not offer any type of free return or exchange policy. Any request for an authorized return must be made within 10 days of the product being delivered to you NO EXCEPTIONS. Any product authorized for return must be returned in its unused, and unwashed condition, and in the items’ original packaging so as to be resalable by us. Products that are made to order are not returnable at all; such as pillows, decorative bedding items, carts, etc. If you have a question if your item is returnable, please inquire at 1-888-881-4700 prior to processing your order online.If you ordered the product in error, or if you are simply not satisfied with your product, and you wish to return it, you will be responsible for both the cost to ship the product to you (even if free shipping was offered) plus the cost to return the product either back to the manufacturer or to our main warehouse in Florida, as well as a 20% restocking fee.
All returns must have a
return authorization number. You must request a return authorization number from
our returns department before returning any item. Please email the returns
department at [email protected] to request a return authorization number. Unauthorized
returns will be refused and returned at your expense.
Once a return authorization number is issued you will be given
instructions on how to return your product.
Closeout Items
No returns accepted on Closeout items. All sales are final.Shortages and Fulfillment Errors
If you notice your order arrived short an item at the time of delivery, please note the shortage next to your signature. If you notice a shortage upon opening your package or if your order was fulfilled incorrectly, please email us within 3 business days of receipt at [email protected].Warranty Items
Please refer to the product manufacturer warranty for any returns or exchanges.Limitation of Liability
Our sole liability for goods sold is limited, at our election, to the repair or replacement of those goods, or repaying or crediting you for the purchase price of the goods. We will not be liable for any incidental or consequential losses, damages, lost profits, or expenses directly or indirectly arising from the sale, handling, or use of any of the products or from any other cause. You must submit all claims to us in writing within thirty (30) days from the date you received the goods, please email us at [email protected].Damaged or Defective Items
If your package arrived damaged in transit, please note the damage next to your signature at the time of delivery. If your package had concealed damage or contained defective merchandise, please email us within 3 business days of receipt at [email protected].Notes
At this time we do not accept online orders for shipments going to Alaska, Hawaii, Puerto Rico, Virgin Islands, Caribbean, and Bahamas. Please email [email protected]Privacy Policy
At this time we do not accept online orders for shipments going to Alaska, Hawaii, Puerto Rico, Virgin Islands, Caribbean, and Bahamas. Please email [email protected]1. INFORMATION COLLECTION
This Policy tells you, among other
things, what information we gather from you through our web site, how we may
use or disclose that information, and our efforts to protect it. We may collect
information about you directly from you and from third parties, as well as
automatically through your use of our Site or Services.
When you use our Site or Services,
certain areas or features may require you to provide personal information. When
you voluntarily submit personal information to us in order to request
information about our services, including without limitation scheduling a
hearing test or submitting a general inquiry, we may collect this information
in order to better address your needs. We may use the personal information to
communicate with you in various forms in response to the submissions. By
voluntarily submitting your personal information, you authorize American Hospitality
Supply Company its affiliates and subsidiaries, or parent company to contact you.
Information we collect Automatically:
We may automatically collect the
following information about your use of our Site or Services through cookies,
web beacons, and other technologies: your domain name; your browser type and
operating system; web pages you view; links you click; your IP address; the
length of time you visit our Site and or use our Services; and the referring
URL, or the webpage that led you to our Site. We do not link the information we
automatically collect to any personally identifiable information you submit
while on our site. Please see the section “Cookies and Other Tracking
Mechanisms” below for more information.
2. HOW WE USE YOUR INFORMATION
We use your information, including
your personal information, for the following purposes:
-To provide our Services to you, to communicate with you about your use of our Services, to respond to your inquiries, and for other customer service purposes.
-To tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the Site or our Services.
-To better understand how users access and use our Site and Services, both on an aggregated and individualized basis, in order to improve our Site and Services and respond to user desires and preferences, and for other research and analytical purposes.
-To protect our own rights and interests, such as to resolve any disputes, enforce our Terms and Conditions, or to respond to legal process.
3. SHARING INFORMATION
American Hospitality Supply Company we care about
your privacy. We may share or disclose your personal information in some of the
following instances which may include, without limitation the following: when
you have given consent; where the sharing or disclosure is necessary or
required by law; where the sharing of information is provided to trusted
entities who work on behalf of or with American Hospitality Supply Company under strict
confidentiality agreements in order to help American Hospitality Supply Company communicate with
you; when sharing the information is believed to be reasonably necessary to
investigate, prevent, or take action against any suspected or actual illegal
activities and threats; if American Hospitality Supply Company is acquired by, merged with, or
acquires another company; with our affiliates for internal business purposes.
Legal Disclaimer:
Though we make every effort to
preserve user privacy, we may disclose personal information when required by
law or under the good-faith belief that such action is necessary under
applicable law. We may disclose personal information in order to establish or
exercise our legal rights or defend against legal claims. We also share
information in order to investigate, prevent, or take action regarding illegal
activities, suspected fraud, to protect our property or interests or that of
our agents and employees, and to protect personal safety or the public.
Third Party Service Providers:
We may disclose information about
individual users to third parties who provide services to American Hospitality Supply Company or
have a contractual relationship with American Hospitality Supply Company (e.g., independently owned
and operated audiology clinics). These third parties provide a variety of
services to American Hospitality Supply Company, including, without limitation, processing and
verifying credit card information, tracking Internet marketing campaigns, and
processing credit card transactions. In addition, these services may include
enhancing the information American Hospitality Supply Company collects about customers of its
partner locations. We may also use third-party email providers to assist with
sending marketing emails for us or on behalf of franchisees. These companies do
not retain, share, store or use personally identifiable information for any
secondary purposes. Any personally identifiable information that American Hospitality Supply Company shares with its service providers may only be used to provide services to American Hospitality Supply Company and/or its partners and the service providers will not be given
permission to use such information for other purposes.
Business Transitions:
In the event American Hospitality Supply Company goes
through a business transition, such as a merger, an acquisition by another
company, or a sale of all or a portion of its assets, users' personal
information will, in most instances, be part of the assets transferred. Users
will be notified via prominent notice on our website for 30 days after a change
of ownership or control of their personal information, if personal information
will be used contrary to this policy. If as a result of the business
transition, the users' personally identifiable information will be used in a
manner different from that stated at the time of collection, users will be
given the option to continue sharing their information consistent with our
notification of changes section. However, nothing in this Privacy Policy is
intended to interfere with the ability of American Hospitality Supply Company to transfer all or part
of its business and/or assets (including the Site), for any purposes, without
any limitation whatsoever. American Hospitality Supply Company specifically reserves the right to
transfer or share a copy of personally identifiable information collected from
its Site to the buyer of that portion of its business relating to that
information.
4. COOKIES AND OTHER TRACKING MECHANISMS:
We and our third-party service
providers use cookies and other tracking mechanisms to track information about
your use of our Site or Services. We may combine this information with other
personal information we collect from you (and our third-party service providers
may do so on our behalf).
Cookies:
Cookies are alphanumeric
identifiers that we transfer to your computer’s hard drive through your web browser
for record-keeping purposes. Some cookies allow us to make it easier for you to
navigate our Site and Services, while others are used to enable a faster log-in
process or to allow us to track your activities at our Site and Services. There
are two types of cookies: session and persistent cookies.
Session Cookies. Session cookies exist only during an online
session. They disappear from your computer when you close your browser or turn
off your computer. We use session cookies to allow our systems to uniquely
identify you during a session or while you are logged into the Site. This
allows us to process your online transactions and requests and verify your
identity, after you have logged in, as you move through our Site.
Persistent Cookies. Persistent cookies remain on your computer
after you have closed your browser or turned off your computer. We use
persistent cookies to track aggregate and statistical information about user
activity.
Disabling Cookies:
Most web browsers automatically
accept cookies, but if you prefer, you can edit your browser options to block
them in the future. The Help portion of the toolbar on most browsers will tell
you how to prevent your computer from accepting new cookies, how to have the
browser notify you when you receive a new cookie, or how to disable cookies
altogether. Visitors to our Site who disable cookies will be able to browse
certain areas of the Site, but some features may not function.
Clear GIFs, pixel tags and other technologies:
Clear GIFs are tiny graphics with a
unique identifier, similar in function to cookies. In contrast to cookies,
which are stored on your computer’s hard drive, clear GIFs are embedded
invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or
pixel tags), in connection with our Site to, among other things, track the
activities of Site visitors, help us manage content, and compile statistics
about Site usage. We and our third-party service providers also use clear GIFs
in HTML e-mails to customers of our franchised locations, to help us track
e-mail response rates, identify when e-mails are viewed, and track whether
e-mails are forwarded.
Third Party Analytics:
We use automated devices and
applications, such as Google Analytics, to evaluate traffic to our Site. Google
Analytics is a web analysis service provided by Google that utilizes cookies to
monitor and provide us with aggregate data about Site traffic. We use these
tools to help us improve our Services, performance and user experiences. These
entities may use cookies and other tracking technologies to perform their
services. We do not share your personal information with these third parties.
5. SECURITY
This website takes reasonable
precautions to protect our users' information. When users submit sensitive
information via the website, we take steps to protect their information both
online and off-line.
Although we endeavor to create
secure and reliable Sites and to safeguard against unauthorized disclosures of
information, we cannot assure you that personally identifiable information that
we collect will never be disclosed in a manner that is inconsistent with this
Privacy Policy. You hereby acknowledge that American Hospitality Supply Company is not responsible
for any intercepted information sent via the Internet, and you hereby release
us from any and all claims arising out of or related to the use of intercepted
information in any unauthorized manner.
6. EXTERNAL LINKS
The Site may contain links to other
websites maintained by third parties. Please be aware that American Hospitality Supply Company exercises no control over linked sites and is not responsible for the privacy
practices or the content of such sites. Each linked site maintains its own
independent privacy and data collection policies and procedures, and you are
encouraged to view the privacy policies of these other sites before providing
any personal information.
7. CHILDREN UNDER 13
This Site is neither intended for nor designed to attract users under the age of 18. Consistent with the United States Children’s Online Privacy Protection Act (15 U.S.C. §§ 6501–6506) which applies to information of children under 13 years of age, if an individual whom we know is under the age of 18 sends personal information to us, we will not retain the information except that, in some cases, we use the information to follow up on comments or complaints, and to respond directly to the individual to advise that American Hospitality Supply Company does not accept personal information volunteered by individuals under the age of 18. If you do not agree with these terms, you may choose not to use our website or provide your personal information
If you are under the age of 18 or
otherwise deemed a minor, do not use this Site. We do not knowingly collect
Personal Information from children under the age of 13. Any Personal
Information of a child under 13 that is provided to us must be provided by a
parent or legal guardian, and not by a child under the age of 13 who is using
the Site. If you are the parent or legal guardian of a child under the age of
13 whom you have reason to believe provided his or her own Personal Information
to us, you have the right to review and request the removal of that child’s
Personal Information from our database. In order to request such removal,
please contact us at [email protected].
8. CONTACT US
Users with questions or concerns
regarding their privacy or this statement should contact Privacy Statement
Personnel via Postal Mail at: American Hospitality Supply Company, 3041 Gateway Dr., Pompano Beach, FL 33069, or by e-mail at [email protected].
9. CHANGES IN THIS PRIVACY
STATEMENT
If we decide to change this Privacy Policy, indicated by an update date, we will post those changes to this page on the Site, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this
Privacy Policy at any time, so please review it frequently. We will only
provide an advance notice of a major change prior to your access of any portion
of the Site for which registration required or as required by law. We recommend
that you check the last updated date prior to using the Site. Your continued
use of the Site and/or utilization of any Site benefits after this Privacy
Policy has been updated (and after advance notice for major changes) indicates
your agreement and acceptance of the updated version of the Privacy Policy.
Cookies
We employ the use of cookies. By accessing www.ahscompany.com/, you agree to use cookies in agreement with the Ahscompany' Terms and Conditions and Privacy Policy.Most interactive websites use cookies to let us retrieve the user’s details for each visit. In order to provide you with access to the Website and a more personalized and responsive service, we need to remember and store information about how you use this website. This is done using small text files called cookies. Cookies contain small amounts of information and are downloaded to your computer or another device by a server for this Website. Your web browser then sends these cookies back to this website on each subsequent visit so that it can derecognize and remember things like your user preferences (visits, clicks, historical activity). You can find more detailed information about cookies and how they work at http://www.aboutcookies.org.
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid for subscribed/unsubscribed users. When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence (functional cookies).
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work social media sites such as Facebook, and Lin
kedIn, will set cookies through our site which may be used to enhance your profile on the respective site, or contribute to the data they hold for various purposes outlined in their respective privacy policies.
We or our service providers also use analytic services to help us understand how effective our content is, what interests our users have, and to improve how this Website works. In addition, we use web beacons or tracking pixels to count visitor numbers and performance cookies to track how many individual users access this Website and how often. This information is used for statistical purposes only and it is not our intention to use such information to personally identify any user.
The cookies collected are used to a very limited extent necessary for technical purposes (website functionality) and stored for 1 to 5 years in line with the international NAI standards.
The browsers of most computers, smartphones, and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for this website or any other websites you can do this through your browser settings. Your browser’s ‘help’ function will tell you how to do this. Be aware that disabling cookies will affect the functionality of this website in areas in which cookies are necessary for the functioning of features, and usually results in also disabling certain functionalities and features on this site. Therefore, it is recommended that you do not disable cookies.
License and Intellectual Property Rights
Unless otherwise stated, American Hospitality Supply, and/or its licensors own the intellectual property rights for all material on www.ahscompany.com/. This website and its contents are protected by copyright, trademark, and other laws of United States, and/or foreign countries. We and our licensors reserve all rights not expressly granted under these Terms of Use.You may access this website for your own personal use subject to restrictions set in these terms and conditions.
You must not:
Republish material from www.ahscompany.com/;
Use material from www.ahscompany.com/
for commercial purposes; Sell, rent, or sub-license material from www.ahscompany.com/;
Reproduce, duplicate, modify or copy material from www.ahscompany.com/;
Redistribute content from www.ahscompany.com/.
You shall not use the "American Hospitality Supply" name or the American Hospitality Supply logo, either alone or in combination with other words or design elements. You may not use any of the foregoing names, marks, or logos in any press release, advertisement, or other promotional or marketing material or media, whether in written, oral, electronic, visual, or any other form, except if expressly permitted in writing by American Hospitality Supply.
You will comply with all applicable laws in accessing and using this Website.
Your Privacy
You acknowledge that we may use your personal information and data according to our Privacy Policy incorporated herein by this reference. You hereby agree to the terms of our Privacy Policy, including any obligations imposed on you therein.Reservations of Rights
We reserve the right to request that you remove all links or any particular link to our website. You approve of immediately removing all links to our website upon request. We also reserve the right to amend these terms and conditions at any time. By linking to our website, you agree to be bound to and follow these terms and conditions.Removal of links from our website
If you find any link on our website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.Disclaimers and Limitations of Liability
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date. This website (including without limitation any content or other part thereof) contains general information only, and we are not, by means of this website, rendering professional advice or services. Before making any decision or taking any action that might affect your finances or business, you should consult a qualified professional advisor.This website is provided as is, and we make no express or implied representations or warranties regarding it. Without limiting the foregoing, we do not warrant that this website will be secure, error-free, free from viruses or malicious code, or will meet any particular criteria of performance or quality. We expressly disclaim all implied warranties, including, without limitation, warranties of merchantability, title, fitness for a particular purpose, non-infringement, compatibility, security, and accuracy.
Your use of this website is at your own risk and you assume full responsibility and risk of loss resulting from your usage, including, without limitation, with respect to loss of service or data. We will not be liable for any direct, indirect, special, incidental, consequential, or punitive damages or any other damages whatsoever, whether in an action of contract, statute, tort (including, without limitation, negligence), or otherwise, relating to or arising out of the use of this website, even if we knew, or should have known, of the possibility of such damages.
Certain links on this website may lead to websites, resources, or tools maintained by third parties over whom we have no control. Saiba como escolher um serviço confiável para comprar seguidores. Without limiting any of the foregoing, we make no express or implied representations or warranties whatsoever regarding such websites, resources, and tools, and links to any such websites, resources and tools should not be construed as an endorsement of them or their content by us.
The above disclaimers and limitations of liability shall be applicable not only to us but also to our personnel and subcontractors.
The above disclaimers and limitations of liability are applicable to the fullest extent permitted by law, whether in contract, statute, tort (including, without limitation, negligence), or otherwise.
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.